2min
Aug 13, 2024
Selling your unused event and concert tickets allows you to recoup your money while giving another fan the opportunity to attend the event. When ticket holders sell concert tickets online, they should look for a reputable resale platform like Lysted. Here are some features to consider when identifying a credible ticket resale site:
1. Data Security
Before selling concert tickets online, individuals should seek platforms that prioritize user safety by incorporating data security measures, like encryption, into their sites. These efforts protect personal and financial information during transactions.
At Lysted, we use data encryption and secure payment methods, such as HyperWallet and PayPal, to transfer funds from buyers to sellers. Third-party payment processors help keep banking information secure and ensure payments are completed quickly and accurately.
2. Transparent Pricing
Resale platforms should be transparent with users about ticket pricing, service fees, and other charges. We use an advanced analytical tool to assess ticket prices for similar events to help sellers set a fair price. Sellers can also set their ticket prices manually.
We charge a minimal service fee deducted from the total sale amount. Including the fees from the site where the ticket was sold, sellers should expect to pay approximately 11% in fees. Transparency about our pricing and fees enables our customers to make informed decisions about listing their tickets. We also provide clear expectations for employees and customers through our terms and conditions and other policies to ensure high-quality resale processes.
3. Delivery Methods
Reputable ticket resellers offer multiple ticket delivery options, including digital and physical. Digital delivery involves transferring the electronic ticket or QR code directly to the buyer’s account. Lysted users with physical tickets or wristbands must ship the items as soon as possible through reputable mail solutions like FedEx or UPS. We confirm the tickets have been successfully delivered to the buyer before transferring the payment to the seller, helping protect both parties from fraudulent transactions.
If a sale is terminated or the event is canceled, credible resale platforms should refund their customers. At Lysted, we work to reach fair resolutions for buyers and sellers if their events are canceled, including refunding the ticket price and relaying rescheduling information.
4. Ticket Monitoring
A credible resale platform confirms each buyer receives their tickets before paying the seller. This can be done by monitoring the ticket transfer process and asking both parties for proof of sending or receiving the ticket. Sellers can speed up the exchange process by automating ticket listing, pricing, and delivery. For individuals selling physical tickets, we create a custom shipping label that serves as proof of delivery for the buyer. Sellers must upload a photo of the shipping label to confirm the ticket transfer was successful.
5. Customer Support
Credible ticket resale platforms have customer support teams available to answer user questions and provide troubleshooting tips. Lysted’s support team is available seven days a week and uses email and on-site chat features to connect with buyers and sellers. This allows us to address individual ticket and event concerns and find appropriate solutions.
We also provide comprehensive training materials that help individuals learn to use our platform effectively. Our customer resources include video tutorials and detailed written instructions with supporting images that explain processes like creating listings and setting up automated order fulfillment.
Sell Concert Tickets Online
Lysted offers a secure platform for sellers to list their tickets on multiple resale sites at once. Make sure your listing includes all the key details about the event and the ticket to help buyers make informed purchases. This information includes the date, time, and location of the concert, as well as the ticket's section, row, and seat number.
Visit our website today to create an account and start listing and selling your tickets online.
