When you sell concert tickets online, it's important to avoid creating duplicate listings. Duplicate listings on ticket reselling platforms can lead to double selling, which may result in penalties. Lysted helps prevent double selling by notifying you with an error message if your ticket resale listing is duplicated. Here’s more information on what to do if you encounter the duplicate listing error:
Lysted provides a safeguard to prevent you from posting tickets if the listing has been duplicated. A red error message will appear, indicating that there is a duplicate listing. If you encounter this error when posting your listing, it means that the same section, row, and seat numbers have already been entered for that concert or event. The error message will specify the identical seating details.
Please confirm that you have not previously created a listing for these tickets. This error could occur if your previous ticket listing was deleted or if you purchased the tickets from another Lysted seller, which can also trigger the duplicate listing error.
When you create a listing to sell concert tickets online, Lysted posts it across two thousand ticket-selling websites to ensure maximum exposure. To prevent double selling, we remove the listing across all websites and apps when the tickets are sold. To further reduce the risk of double selling, avoid posting your tickets on Lysted and another third-party site at the same time. If you decide to sell on Lysted and your tickets are already listed on another website, please remove the listing from that site.
The simplest way to resolve a duplicate listing error on Lysted is to add a star and an internal note to your ticket listing. When creating the listing, add a star after your row in the ticket row section. This will allow the tickets to re-enter the system. Once the tickets have returned, you can add the internal note.
The internal note section is for private notes for yourself and our team. You can use this section to make pricing and seating adjustments by adding specific codes. Click anywhere on the listing, then add the code “@row[your row].” Once the marketplace listing displays the correct row, save your listing by clicking the Save Changes button. Please note that the internal note may take up to ten minutes to display.
For a demonstration of this process, watch our online troubleshooting video about duplicate listing errors. Lysted offers online training courses and troubleshooting videos available 24/7 to provide users with walkthroughs of our services. We also have help articles that cover creating listings, how manual shipping works, and how to use our automated features. Our FAQ article answers frequently asked questions about Lysted and our services. You can access these articles and resources through the Support tab on our website.
Contact the Lysted support team if your tickets cannot re-enter the system, the internal note does not appear after ten minutes, the duplicate listing is caused by another error, or if you experience double selling. Lysted's support team is available via our online chat system or email to help resolve these issues. If you have any other questions about the listing, selling, or transferring processes, our live support agents are available 365 days a year to assist you.
The Lysted platform is designed for both first-time and professional ticket resellers for concerts, sporting events, and other entertainment events. Our user-friendly interface includes a sales tab to help you easily track your listings and transactions. We partner with Hyperwallet to ensure secure payments are deposited directly into your bank account once the tickets are successfully transferred.
Creating listings on Lysted is free, and we do not charge service fees until after your tickets are sold. Additionally, we provide free access to UpTick, a ticket pricing tool that utilizes live market information to help you set a profitable and attractive price. If you’re looking for a platform to sell concert tickets online, sign up with Lysted today!